March 15, 2009

Blockbuster screws customers again

They’ve changed their policy yet again, taking away features from customers.  From Slashdot:

Previously, users could return online (mailed) rentals in-store for free rentals. The next set of online rentals was immediately mailed out. Now, without notice, they have changed their policy so that the in-store free exchanges count against you, and no more online rentals are mailed out until the in-store rentals are returned.

I’m glad I switched to Netflix. Blockbuster’s on borrowed time now.

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